Clearing your browser’s cache and cookies helps resolve many common website issues. The cache stores temporary files like images and scripts to help websites load faster on repeat visits. However, outdated or corrupted cache files can cause display errors, slow performance, or prevent new updates from appearing.

 

Cookies store login sessions and user preferences. If cookies become outdated or conflicted, you might experience login problems, incorrect content, or repeated error messages.

By clearing your cache and cookies, you:

 

• Ensure you're seeing the most up-to-date version of a site
• Fix issues caused by old or corrupted data
• Resolve problems with logins, form submissions, or loading errors

 

Microsoft Edge
Chrome
Mozilla Firefox
Safari

 

Microsoft Edge (Windows)

 

 

1. Open Edge.
   
    
2. Click the three dots (⋮), in the top-right corner.
   
    
3. Click Settings.
   
    
4. Click Privacy, search, and services, on the left-hand side.
   
    
5. Click Clear browsing data.
   
    
6. Click Choose what to clear.
   
    
7. Select a Time range (All time is recommended).
   
    
8. Check the boxes for:
   • Browsing history (optional)
   • Download history (optional)
   • Cookies and other site data
   • Cached images and files
9. Click Clear now.
10. Restart your browser.

 

Keyboard Shortcut:

• Ctrl + Shift + Delete (Windows)
• Command + Shift + Delete (Mac)

 

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Google Chrome (Windows/Mac)

 

 

1. Open Chrome.
   
    
2. Click the three dots (⋮), in the top-right corner.
   
    
3. Click Delete browsing data....
   
    
4. Click Basic.
   
    
5. Select a Time range (All time is recommended).
   
    
6. Check the boxes for:
   • Browsing history (optional)
   • Cookies and other site data.
   • Cached images and files.
   
    
7. Click Advanced.
   
    
8. Select a Time range (All time is recommended).
   
    
9. Check the boxes for:
   • Browsing history (optional)
   • Download history (optional)
   • Cookies and other site data
   • Cached images and files
10. Click Delete data.
    
     
11. Restart your browser.

 

Keyboard Shortcut:

• Ctrl + Shift + Delete (Windows)
• Command + Shift + Delete (Mac)

 

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Mozilla Firefox (Windows/Mac)

 

 

1. Open Firefox.
   
    
2. Click the three lines (≡), in the top-right corner.
   
    
3. Click Settings (or Preferences on a Mac).
   
    
4. Go to Privacy & Security, on the left-hand side.
   
    
5. Scroll to Cookies and Site Data.
6. Click Clear Data….
   
    
7. Click the When dropdown, (Everything is recommended).
   
    
8. Check the boxes for:
   • Browsing & download history (optional)
   • Cookies and Site Data
   • Temporary cached files and pages
9. Click Clear.
   
    
10. Restart your browser.

 

Keyboard Shortcut:

• Ctrl + Shift + Delete (Windows)
• Command + Shift + Delete (Mac)

 

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Safari (Mac)

 

 

1. Open Safari.
   
    
2. Click Safari in the top menu bar.
3. Choose “Settings” (or “Preferences” in older versions).
4. Go to the “Privacy” tab.
5. Click “Manage Website Data…”
6. Click “Remove All”, then confirm.
7. Restart your browser.