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Home > Login Help > First-Time Login: Setup Password Recovery Options
First-Time Login: Setup Password Recovery Options
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Important!  Follow the steps in this article ONLY if you are prompted for “more information required” after completing First-Time Login:  MyCampus (College Account)

  1. Click next when you see the screen “More information required”.

  1. You can choose from the following options:

1) “Download now” to get the Microsoft Authenticator app.  Click [Next] after downloading/installing the app.  
2) “I want to set up a different method” to use your phone number (call or text).  

Note:  If you choose “Skip setup”, you will not be able to complete MFA, recover your account, or reset your password and will need to submit a MyHelp ticket for assistance.

  1. Follow the on-screen step-by-step instructions for the recovery method you selected. 
  2. Once complete, you will see the following image with the selected recovery type.


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